Privacy Policy

At Tidy Heaven, accessible at [www.tidyheaven.ca], we are committed to protecting your privacy and personal information. This Privacy Policy explains what data we collect, how we use it, how it may be shared, and your choices regarding your information when you visit or make a purchase from our site.

1. What We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact customer support

This may include your name, email address, shipping and billing addresses, phone number, payment details (handled securely by our payment providers), and order information. We also collect technical data (like IP address and browser type) through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates

  • Provide customer support

  • Improve our products and services

  • Send marketing messages (only if you opt-in)

We do not sell your personal data to third-party marketers.

3. Cookies and Tracking

We and third parties use cookies and similar technologies to track site activity, understand user behavior, personalize your experience, and improve our services. You can control or disable cookies in your browser settings, but this may impact some site features.

4. Sharing Your Information

We may share information with:

  • Third-party service providers (e.g., order fulfillment, analytics, email marketing)

  • Legal authorities if required by law

We require all third parties to handle your data securely and responsibly.

5. Data Protection

We implement reasonable technical and organizational measures to help protect your personal information. However, no method of transmission over the internet can be guaranteed as 100% secure.

6. Your Rights

Depending on where you live, you may have rights regarding your information such as:

  • Accessing your data

  • Correcting or updating your information

  • Requesting deletion of your data

  • Opting out of marketing communications

To exercise your rights, contact us at [tidyheavens@gmail.com].

7. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

Email: [tidyheavens@gmail.com]